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London Vacation Rental Experts, since 2009 | Guest Reviews

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Meet the team

  • Guy van der Westhuizen

    Guy van der Westhuizen

    Founder & Managing Director

    Guy established Ivy Lettings in June 2009 following a career in the City, working first as a finance lawyer at London law firm Linklaters then at US investment bank Morgan Stanley. He moved into real estate purely by chance following his experience short letting his own apartment.

    He hugely enjoys growing Ivy Lettings and his current day-to-day job is managing his talented team (see below) and ensuring Ivy strives to deliver impeccable service to both its hosts and guests.

  • Holly Baker

    Holly Baker

    Head of Sales

    Holly joined the team as a graduate from the University of Reading where she gained a first class degree in French and Italian. Leaving behind the realm of Renaissance literature and entering the world of London short lets, Holly is thrilled to be a part of Ivy’s team and brings a passion for travel, hoping to help others in their pursuit of adventure.

  • Hannah Lothgren

    Hannah Lothgren

    Sales & Marketing

    Hannah read Geography at Exeter University, and then went on to work for small start-ups within the creative industries. With an international upbringing, she loves to travel, meet new people and is now enjoying living in cosmopolitan London. 

  • Michaela Ward

    Michaela Ward

    Marketing & Host Management

    Michaela joined the Ivy team shortly after moving to London from Australia, where she obtained her                                          Business Degree and spent years several years in the marketing & customer service industry. With her own strong passion for travel, she enjoys assisting others to ensure their London experience is the best it can be. 


  • Katie Box

    Katie Box

    Sales & Marketing

    Katie arrived in the UK from her home town of Melbourne in 2015. 

    She brings to the team over 6 years experience in the hospitality industry and has a passion for delivering great customer service. 

    Having come from abroad herself, Katie knows what London's like from a visitor's perspective which helps her understand enquirers' needs in finding their perfect vacation home.
  • Emma McLennan

    Emma McLennan

    Reservations & Customer Service

    Along with a business degree, Emma also brings to Ivy years of customer service experience in the hotel industry in her native Australia. A keen traveller herself, Emma ensures that all our guests enjoy their trip to London from start to finish.

  • Marge Galkinta

    Marge Galkinta

    Housekeeping Manager

    Marge is of Latvian and Russian descent and studied as a Law at the University of Latvia. She speaks multiple languages and particularly loves to read Russian. Having worked at Ivy almost since its inception, Marge knows most of Ivy's homes inside out. Her day to day responsibility is managing Ivy's team of housekeepers and ensuring homes are presented to guests and returned to hosts to Ivy's high standards.

  • Chris Bates

    Chris Bates

    Operations Manager

    Chris is responsible for overseeing the maintenance of all Ivy's homes. As handy as he is cheerful, Chris is on hand to ensure our guests enjoy their rental properties as well as they can. He also manages relationships with Ivy's trusted contractor firms, so if anything's out of his reach, he'll knows who to contact. And if you have any questions about football, he's your man!

  • Rob Ayling

    Rob Ayling


    Rob is an award-winning freelance filmmaker. Rob graduated with a BA Hons from UWE Bristol and followed his studies with a Masters in Film Directing at the Met Film School. Rob has worked on TV, corporate videos and feature film productions. He joined Ivy in April 2017 as our resident videographer to help showcase our homes, service and our guest and host experiences.