Contact us
Working Remotely
Following the UK government’s most recent advice, the Ivy team will be working remotely from 18 March. Rest assured that we are still very much online and contactable, however please email (see addresses below) rather than call. If you would like to speak on the phone, please arrange a call via email.
For guests currently staying with us, during office hours please email [email protected] and we will call back and co ordinate with our operations team accordingly. For any issues over the weekends, please email [email protected]
For guests with reservations queries over the weekend, please email [email protected] and we will be in touch as soon as we can.
--------------
Guest Booking Enquiries (open 365 days/year)
(If you know your travel dates, party details and any preferences re price etc, please specify these when you enquire.)
New Host Enquiries
Everything Else
Emergencies
Out of business hours (see below), please contact [email protected] (additionally, from 9am - 6pm on weekends/national holidays, please call or Whatsapp 07500 801827). Please note we don’t cover this email address between 10pm and 7am, and out of hours communication should be for urgent matters only.
For the police, fire service or ambulance, please dial 999 directly.
Address
Worlds End Studios, 132-134 Lots Road, London SW10 0RJ. (Visits by appointment please.)
Business Hours: Our offices are open 9am - 6pm Monday to Friday, excluding national holidays.
Ivy
Worlds End Studios, 132-134 Lots Road, London SW10 0RJ. (Visits by appointment.)
Our offices are open 9am - 6pm Monday to Friday, excluding national holidays. We look forward to hearing from you!