Ivy Lettings Hosts - Safety & Security
We work hard so that you don't have to worry about your home while you're away. Here's how we guarantee you peace of mind.
Our trusted guestsWe've built a large base of happy, returning customers who we know and trust. |
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Our over 30 policyWe want to ensure on your behalf that the lead guest is a responsible adult. This is why we have an over 30 policy for the lead guest. |
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Contact with prospective guestsWe endeavour to speak to all guests over the phone, so that we can get to know them and you can feel comfortable with them staying in your home. |
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Proof of IDWhenever possible, we file and photocopy the photo page of the lead guest’s passport or ID card. |
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We make sure the booking has your approvalIf you block off the dates as ‘available on request’, we will always check with you before confirming a booking. |
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DepositsEvery guest pays a deposit, though we find that we rarely have to withhold this. |
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Your house, your rulesNo one should tell you who can stay at your home. Though many of our homes are family friendly, and hosts are often keen to encourage family bookings, we leave this entirely to the host’s discretion. We also encourage hosts to specify the age of the children they allow, for example, children over 8 years of age only. This way we can ensure you ultimate peace of mind.
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To find out more about how we ensure your home is safe and secure, or if you would like to apply to rent out your home with Ivy Lettings, give Beatrice, Alice or Holly of our enquiries team a call on 0207 349 7016 or email us at enquiries@ivylettings.com